Analyst Payroll and Compliance
The Payroll & Compliance Specialist will assume responsibility for delivering the day-to-day processes that will ensure smooth running of the Payroll and Compliance function within Hilton’s UK Centre of Excellence. Working with the Senior Manager Payroll & Compliance supporting the delivery of the function strategy and goals surrounding c.10k employees and c. 29 PAYE references. Processes involved in the delivery of accurate and timely compliance reporting to HMRC for HTR & Benefits, as well as of pension activities.
Position Summary:
Under the guidance of the Senior Manager Payroll and Compliance, the post holder will be responsible for the delivery of Payroll and Compliance processes to agreed timetables and Service Level Agreements. The Analyst will ensure Hilton’s Centre of Excellence offers a seamless, efficient and customer focused experience, which maximises on output without compromising the quality of service. The ability to recognise how to maximise process efficiency and effectiveness is considered essential.
The Analyst will work with the team to support the delivery of change programmes, which will involve maximising the benefits available to a best-in-class HTR services.
The post holder will participate and play a part in engendering a sense of empowerment in the pursuit of first class service, supporting the delivery of HTR strategies and the team activities on a day-to-day basis. This will require a meticulous attention to detail, the ability to understand and interpret business metrics within the HTR arena and make recommendations where appropriate. They will also support the review of Payroll Service Level Agreements (SLA’s), assisting with the refinement and ongoing monitoring to ensure that agreed service delivery metrics are met/exceeded.
Key to the success of the role will be the ability to communicate and influence at various levels, both internally and with external stakeholders. Experience in participating in projects and the ability to simultaneously manage multiple tasks and deliver to tight deadlines are considered essential elements of this role.
What are we looking for?
You must possess the following knowledge, skills and abilities and be able to perform the essential functions of the job, with or without reasonable accommodation.
Organising Activities
- Following direction and guidance from management carry out all required Payroll and related tasks in a timely and efficient manner whilst working toward the successful achievement of goals and KPIs.
- Identify and implement process improvements where necessary, after discussion and agreement with management. Demonstrate a strong understanding of the end-to-end processes in all areas of Payroll and Compliance responsibility, supporting the confident delivery of solutions and responses to questions and queries.
Co-ordinating Activities
- Working with the Senior Analyst, co-ordinate all day to day activities ensuring the successful and timely delivery of all Payroll, pensions and BIK activities.
- Provide input to the delivery of the relevant metrics supporting the team activities and drive improvement across the business
- Support the production of relevant and timely Management Information.
- Provide guidance and support to the business on operating best practice.
- Work with the locations and other functions to monitor and resolve queries and escalated items, ensuring the required collection cycles are maintained.
- Ensure all monthly closing activities and month-end reporting are carried out per guidelines and deadlines.
- Deliver the balance sheet reconciliation processes ensuring unreconciled items are cleared immediately and any aging is appropriately explained.
Administrative Activities
- Take on board administrative activities and work within the parameters of Payroll policy and procedures and updates communicated.
- Work within UK tax regulations, statutory requirements, and internal control guidance and work with tax department for reporting submissions.
- Serve as Payroll and Compliance liaison for hotels and other corporate functions in relation to all Payroll and Compliance activities.
- Carry out all payroll & Compliance and pensions processes and validation activities ensuring all PAYE references (Hilton and owners) meet government legislation, including, but not limited to: PAYE, Pensions, Benefits in Kind (BIK), National Minimum Wage, etc.
- Completion of Balance Sheet Reconciliations, resolving reconciling items on a timely basis in line with policy and any aging is appropriately explained.
- Complete tasks in compliance with required SOX controls, with peer reviews in place to test controls within the team. Highlight to Senior Manager and Senior Analyst any potential issues in advance with recommendations for changes to controls where required.
- Research and respond to information requests from internal departments and management.
Support Activities
- Attend team meetings / huddles, etc. pertinent to work assignments and other business related activities as required.
- Support the coordination with 3rd party service providers (outsourcing provider, auditors, valuation specialists, financial printer, software vendors) to ensure all necessary information is compiled, reviewed, and approved.
- Support Manager with 3rd party providers to implement system / process changes as required for legislation updates with a continuous monitoring process in place to track any changes to HTR system parameters.
- Support the Manager in evaluating the effectiveness of current processes and implement actions to streamline the processes and maximise efficiency.
- Support Management and colleagues by proactively offering assistance where needed.
- Support other functions in the provision of data and reporting as requested.
- Support the various Hilton audit programmes and provide the necessary information in a timely manner to ensure effective closure of requests.
- Support the business in pre-opening activities, devising a checklist process to support the team’s deliverables.
- Train other team members in tasks as per the Team Skills Matrix, supporting the reallocation of tasks to ensure the appropriate cross training and task coverage is in place.
- Assist the team and management in driving project initiatives.
Supportive Functions:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
- Support the Centre of Excellence in delivering business objectives successfully.
- Proactively engage in any other tasks as assigned by the Centre of Excellence Management.
The individual must possess the following knowledge, skills and abilities and be able to perform the essential functions of the job, with or without reasonable accommodation.
Required:
- Ability to work with limited supervision, using own initiative with ‘can-do’ approach, thriving under pressure in a fast paced environment, being able to handle multiple demands and appropriately prioritise responsibilities.
- Good technical skills and strong exposure to HTR & Benefits in Kind compliance.
- Ability to exercise sound judgment, critical thinking, quantitative & qualitative analytical skills and decision-making skills to consider the relative costs and benefits of potential actions and to provide recommendations for optimal solutions.
- Strong inter-personal skills and able to maintain effective working relationships with co-workers, managers and clients with well-developed written and verbal communication and comprehension skills.
- Good knowledge of finance modules of an ERP system such as SAP, Oracle, PeopleSoft.
- Ability to identify financial issues, recommend and execute mitigating actions.
Preferred:
- Previous experience of working within a Shared Service Centre / Centre of Excellence environment.
- Strong knowledge of Peoplesoft and / or other similar accounting ERP packages.
- Hospitality industry experience preferred.
What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of The Go Hilton club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton, plus discounts on products and services offered by Hilton and its partners.
What will it be like to work for Hilton?
With more thousands of hotels in more than 118 countries, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget.
If you understand the importance of a proper welcome and know how to offer an exceptional hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton. Because it is with Hilton where we never forget the reason, we are here: to delight our guests, Team Members, and owners alike.
