DIRECTOR DE OPERACIONES
What will it be like to work for this Hilton Worldwide Brand?
It all starts with a warm chocolate chip cookie, a simple touch that sets the tone to create a rewarding experience for a guest's entire stay. DoubleTree by Hilton™ understands that doing the little things well can mean everything.
If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton. Because it’s at the DoubleTree at Hilton where the little things mean everything.
What will I be doing?
As Director of Operations you are responsible for the effective operational management of the hotel, leading the Heads of Department to achieve and exceed their revenue and guest satisfaction targets. Specific responsibilities include:
-
Working in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment)
-
To input into the achievement of meaningful, achievable hotel budgets and other short and long term hotel strategic goals
-
To provide effective leadership to the hotel team members to ensure targets are met and exceeded
-
To plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
-
To comply and exceed Hilton Brand Service Standards
-
Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
-
Effectively manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and Hilton wide.
p>As Director of Operations you need to:
-
Have a degree or diploma in Hotel Management or equivalent
-
Possess strong commercial acumen, preferably with experience in F&B or Rooms Management
-
Experience in managing budgets, revenue proposals and forecasting results in a similar sized property
-
Excellent leadership skills and exceptional communication skills
-
An in-depth knowledge of the hotel / leisure / service sector
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
Learn more now about DoubleTree by Hilton --- where the little things mean everything.
More than 250 properties in countries throughout the world
More than 230 million cookies have been served, and still baking!
Hotel chain continues to grow rapidly
Features the signature Sweet Dreams™ Sleep Experience
