Director of Human Resources

The Director of Human Resources with Hilton Hotels & Resorts directs and ensures the efficient administration and management of the Human Resources function to include recruiting, training, wage/benefit administration, compliance with statutory requirements and the execution of employee relation activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their customer service and business objectives. The HR Director is also accountable for ensuring a proactive Human Resources environment consistent with profitability objectives.

What will it be like to work for this Hilton Brand?One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected. If you understand the importance of upholding a brand’s reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it’s with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.What will I be doing?

The HR Director directs and ensures the efficient administration and management of the Human Resources function to include recruiting, training, wage/benefit administration, compliance with statutory requirements and the execution of employee relation activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their customer service and business objectives. The HR Director is also accountable for ensuring a proactive Human Resources environment consistent with profitability objectives. Specifically you will be responsible for performing the following tasks to the highest standards:

• Provide assistance, guidance and counseling to the General Manager, management staff and line team members in order to maximize the quality and professionalism of the hotel staff by listening and interpreting concerns and objectives and seeking solutions
• Hire, train and supervise human resources personnel. Provide ongoing communication regarding policies, programs and procedures. Administer and direct the daily activities of the department. Prepare annual human resources (PT&ER) budget, approve expenditures and ensure budget is met. Ensure the human resources department provides a high level of service to management and team members
• Direct and instruct the management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and efficient team members. Conduct interviews for all management positions.
• Ensure that team members are developed and utilized to their maximum potential by controlling the implementation, administration and monitoring of all training programs. Instruct training classes, analyze and review current and proposed methods, consult with and make recommendations to the management staff for improvement.
• Develop, implement and administer policies and programs related to the management of all hotel personnel to ensure the maintenance of a positive and productive employment environment. Monitor same for fair and consistent application.
• Ensure compliance with all State and Federal Laws as well as regulations and court rulings which pertain to Human Resources by reviewing current management practices, implementing new procedures and communicating verbally and in writing any new requirement. Supervise Affirmative Action program.
• Control the administration of wages and benefits to ensure the accurate and equitable application of same, analyzing and applying information retrieved from moderately complex reports, manuals and/or computer systems.
• Manage all team member and labor relations. For non-union hotels this will entail providing and promoting positive team member relations and ensuring the open door policy is communicated and managed effectively. If the hotel has a collective bargaining agreement this will include negotiating contracts and settlements, handling grievances, mediations and arbitrations.
• Review and appraise all personnel changes and paperwork for merit and accuracy.
• Approve all required Human Resources forms such as Personnel Authorizations and Employment Requisitions.
• Prepare budget forecasts for the Human Resource department by analyzing and estimating past and future costs using moderately complex mathematical calculations.
• Monitor safety programs and Worker’s Compensation benefits.
• Maintain all hotel personnel records and Human Resources files ensuring confidentiality where necessary.
• Compose type and distribute General Human Resources correspondence, such as those announcing policy revisions.
• Answer telephone inquiries
• Other duties and responsibilities as assigned by the General Manager such as administering Quality programs, Team Member Surveys and Diversity programs.