Food & Beverage Attendant

We are looking for passionate hospitality stars to join the team at our brand new DoubleTree by Hilton Perth Northridge (opening in December).  We have opportunities for all-rounders to work across our food and beverage hotel’s outlets; including restaurant and bar, conference and event operations, executive lounge, room service and more! 

About Hilton:
Join Hilton and you'll have more than just a job, you'll have an exciting career and be part of a community who are passionate about hospitality!  At our core, we are a business of people serving people. DoubleTree by Hilton is an honoured member of Hilton’s portfolio, and is united in Hilton’s mission to be the world’s most hospitable company by positively impacting the lives of our guests, team members, owners, and the communities in which work and live! 

About the Role:
As a Food & Beverage Attendant you’ll be responsible for upholding the highest quality standards and demonstrating exceptional hospitality within the food and beverage operations in our hotel’s restaurant, bar, conference & event facilities, executive lounge, and whilst fulfilling room service requests. You’ll undertake the following tasks:

• Be the warm and welcoming face of our food & beverage outlets; greet each guest with a smile,
• Work with your fellow team members to deliver exceptional experiences, Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, as required, 
• Understand menu content, any menu changes, and promotional activities, 
• Keep your service area clean, tidy, and well-prepared,
• Efficiently manage the proper settlement of all customer accounts, and
• Answer guest queries in a polite and helpful manner.

Skills & Experience:
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience within restaurants, bars, in room dining, conference and event operations or an executive lounge setting, ideally within a hotel environment,
• Demonstrated success in delivering exceptional guest service,
• Flexible, reliable, and responsive to a range of work situation,
• Knowledge of alcoholic beverages and mixing of drinks,
• Previous food hygiene experience,
• Electronic ordering systems experience
• Cash handling experience
• Responsible Service of Alcohol certificate
• Applicants must not have visa restrictions limited to less than 12 months
• Applicants will only be considered for the role if they demonstrate the availability to work varying shifts, including nights, mornings, weekdays, weekends and public holidays.

Culture & Benefits:
Our amazing team members are at the heart of what we do!  As a DoubleTree by team member, you can expect to receive:

• Competitive hourly wages, uniform and  duty meals,
• Access to our team member exclusive travel program, offering heavily discounted room rates at our properties globally and generous discounts on food and beverage,
• Long term career development planning and opportunities, and
• An investment in your well-being to include flexible working arrangements that support you in making space for what matters most.