General Manager
What will it be like to work for this Hilton Worldwide Brand?
At Hampton, our mission is to satisfy every Guest, every time. In fact, we've made satisfaction a promise with our unconditional, 100% Hampton Guarantee. No matter which of our over 1,800 Hampton locations in the Americas, Europe, and Asia-Pacific you visit, you'll find incredible value, friendly service, free breakfast and Internet, our Clean and Fresh Hampton Beds®, and well-appointed rooms.
If you appreciate friendly service and are commitment to satisfaction, you may be just the person we are looking for to work as a Team Member with Hampton. Because it’s with Hampton where our Guests know we love having them there.
What will I be doing?
As a Hotel Manager, you are responsible for managing the Hotel Operational team and overall hotel targets to deliver an excellent Guest and Member experience. A Hotel Manager would also be required to manage profitability and guest satisfaction measures.
What are we looking for?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
Learn more now about Hampton --- where we love having you here®.
Locations throughout the United States, Ecuador, Costa Rica, Canada, Mexico, United Kingdom, and Germany
Robust expansion in India, Poland, Turkey, UK, and beyond
Majority of properties are franchised
Named Entrepreneur Magazine's #1 Franchise in 2011
As a Hotel Manager, you are responsible for managing the Hotel Operational team and overall hotel targets to deliver an excellent Guest and Member experience. A Hotel Manager would also be required to manage profitability and guest satisfaction measures. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded
- Lead in all key property issues including capital projects, customer service, and refurbishment
- Ensure all decisions are made in the best interest of the hotels and Hilton
- Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property
- Provide effective leadership to hotel team members
- Lead in all aspects of business planning
- Comply with and exceed Hilton Brand Service Standards
- Ensure costs are controlled and revenue opportunities are effectively sourced and delivered
- Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton Worldwide
- Hold regular briefings and communication meetings with the HOD team
- Respond to audits to ensure continual improvement is achieved
What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
Learn more now about Hampton --- where we love having you here®.
Locations throughout the United States, Ecuador, Costa Rica, Canada, Mexico, United Kingdom, and Germany
Robust expansion in India, Poland, Turkey, UK, and beyond
Majority of properties are franchised
Named Entrepreneur Magazine's #1 Franchise in 2011
