Hostess/Cashier
What will it be like to work for this Hilton Worldwide Brand?
It all starts with a warm chocolate chip cookie, a simple touch that sets the tone to create a rewarding experience for a guest's entire stay. DoubleTree by Hilton' understands that doing the little things well can mean everything.
If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton. Because it's at the DoubleTree at Hilton where the little things mean everything.
What will I be doing?
As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess would also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:
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Manage guest queries in a friendly, timely, and efficient manner
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Ensure knowledge of menu and all products
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Follow correct reporting procedures if faced with issues
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Practise Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
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Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay.
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Has a good knowledge of the restaurant's sitting arrangements.
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Comply with hotel security, fire regulations and all health and safety legislation
A Hostess serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
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Positive attitude
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Good communication skills (oral and Written)
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Committed to delivering high levels of customer service
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Excellent grooming standards
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Flexibility to respond to a range of different work situations
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Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
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Degree in relevant area
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Experience in Food & Beverage department and/or industry
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Previous experience of cash handling
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Knowledge of Food Hygiene Regulations
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
Learn more now about DoubleTree by Hilton --- where the little things mean everything.
More than 250 properties in countries throughout the world
More than 230 million cookies have been served, and still baking!
Hotel chain continues to grow rapidly
Features the signature Sweet Dreams' Sleep Experience
