Laundry Operator
What will it be like to work for this Hilton Worldwide Brand?
At Hampton, our mission is to satisfy every Guest, every time. In fact, we've made satisfaction a promise with our unconditional, 100% Hampton Guarantee. No matter which of our over 1,800 Hampton locations in the Americas, Europe, and Asia-Pacific you visit, you'll find incredible value, friendly service, free breakfast and Internet, our Clean and Fresh Hampton Beds', and well-appointed rooms.
If you appreciate friendly service and are commitment to satisfaction, you may be just the person we are looking for to work as a Team Member with Hampton. Because it's with Hampton where our Guests know we love having them there.
What will I be doing?
As a Laundry Valet Runner, you are responsible for supporting laundry operations and picking up and returning guest laundry and dry cleaning to deliver an excellent Guest and Member experience. A Laundry Valet Runner would also be required to manage and respond to guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Ensure support is provided to the laundry function when required
- Complete wash cycles, folding of linen and correct storage
- Manage guest requests in line with company brand standards
- Greet guests in public areas and rooms in a warm and friendly manner
- Provide laundry, pressing, sewing, and other similar services to guests
- Collect guest dry cleaning from rooms and follow correct process at all times
- Return guest laundry to rooms, maintaining guest room security
- Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly
- Maintain linen room and uniform store
- Report maintenance and hazard issues
- Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?
A Laundry Valet Runner serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
Learn more now about Hampton --- where we love having you here'.
Locations throughout the United States, Ecuador, Costa Rica, Canada, Mexico, United Kingdom, and Germany
Robust expansion in India, Poland, Turkey, UK, and beyond
Majority of properties are franchised
Named Entrepreneur Magazine's #1 Franchise in 2011
A Laundry Valet Runner serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude
- Good communication skills
- Ability to work under pressure
- Ability to work on own or in teams
- Respond to guest requests and deliver high levels of service
- Methodical and well organised
- Previous laundry experience
- Experience in a similar role
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
Learn more now about Hampton --- where we love having you here'.
Locations throughout the United States, Ecuador, Costa Rica, Canada, Mexico, United Kingdom, and Germany
Robust expansion in India, Poland, Turkey, UK, and beyond
Majority of properties are franchised
Named Entrepreneur Magazine's #1 Franchise in 2011
