North America Hotel Operations Analytics Intern
Our Operations function oversees the day-to-day functions of our managed hotel portfolio, ensuring that our guests receive an exceptional hospitality experience and that we remain a leader in the hospitality industry.
What will I be doing?
The Hilton virtual corporate summer internship program offers undergraduate students the opportunity to gain real-world professional experience in a global company. The program is intended to develop the business leaders of tomorrow. Interns will gain exposure to senior leadership, work on meaningful projects, participate in learning and development opportunities and join in networking and social events with other Team Members and fellow interns.
The virtual internship will begin June 7, 2021, and end August 13, 2021. Interns will work full-time 40 hours per week during the 10-week program.
We are offering internships for the following fields:
- North America Hotel Operations
The North America Hotel Operations Intern will contribute to modeling and activations of key initiatives in labor, service delivery, and revenue optimization to enhance the performance of our managed hotel portfolio.
- Collaborate with the operations teams to analyze business issues across labor, service, and revenue optimization
- Ability to draw up a scope of the data required to provide an in-depth analysis of the business challenge
- Use an appropriate BI Tool (e.g., Excel, Tableau) to build analytical models that takes the input data and applies assumptions and calculations to it to satisfactorily address the business issue
- Present the outcomes of the analysis to Senior Leaders and property teams
What are we looking for?
We believe the success in this role will demonstrate itself through the following attributes and skills:
- Exceptional analytical and quantitative problem-solving skills
- Ability to communicate complex ideas effectively, both verbally and in writing
- Strong record of initiative-taking and leadership in a work setting and/or extracurricular activities
- Resourceful, intellectually curious, compassionate, poised, high energy, and mature
- Strong analytical and comprehension skills with the ability to synthesize data and articulate, sophisticated analytical topics
- Specialist in Excel and Proficient in PowerPoint
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
- Currently enrolled as a full-time college student pursuing a Bachelor's Degree in Hospitality, Business, or a related degree
- Fluently speak, read, and write in English
- Rising junior or senior
- Cumulative 3.0 GPA or higher
- Can work in the US without employment sponsorship
What is it like working for Hilton?
Hilton is the world's leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
