Sales Manager - Corporate

A Sales Manager (Corporate) with Conrad Hotels and Resorts manages designated corporate accounts, develop and solicits new business - hotel rooms, residential & non-residential events.

What will it be like to work for this Hilton brand?

Smart luxury is at the core of everything Conrad Hotels & Resorts does. We offer our guests one-of-a-kind experiences, service that's intuitive and connections to people and places near or far. We're the destination of a new generation of global travelers for whom life, business, and pleasure seamlessly interact.

If you understand what's like to juggle life, business, and pleasure and know how to bring sense of luxury to that type of travel experience, you may be just the person we are looking for to work as a Team Member with Conrad Hotels & Resorts.

What will I be doing?

As Sales Manager (Corporate), you will acquire, develop and solicit new business (rooms, residential & non-residential events, F&B, etc) for key & local accounts. Responsibility include maintaining hotel relationships and grow market share. Specifically, you will be responsible for performing the following tasks to the highest standard:

• Maximizing profitability of the hotel by providing outstanding quality of service to guests and clients.
• Sales calls to customers and prospective customers to solicit business, engage sales activities, provide sales proposals and other external sales presentation service and maintain contacts, and to close deals.
• Conduct property tours, site inspections and host as entertainment for potential clients where relevant and appropriate.
  
• Negotiate room rates/packages with corporate clients and to secure corporate rates contract for new accounts.
• Answer customer queries in a prompt and professional manner.
  
• Attend hotel/departmental meetings and other scheduled meetings or hotel events to support business operations, where necessary, eg. morning briefings, weekly Business Development meetings, lateral service, etc
• Attend to assigned project as reflected in Success Factors
• Involvement in drawing up Sales Activity Plan and business leads, submit weekly & future sales call reports/activity as per defined reporting standards as determined by DOS
• Maintain comprehensive and updated account portfolio data, competitive set information and rate summary sheet
• Cooperate with other departments in the hotel to create an exceptional Guest experience and build comprehensive sales programs
• Support Director of Sales in supervising and coaching Sales Coordinator through close supportive relationship
• Support Director of Sales in tasks such as team member training and performance related assessments.
  
• Manage staff performance in compliance with company policies and procedures.