Concierge Attendant
- 📅
- Oct 16, 2018 Post Date
- 📅
- HOT05NVD Requisition #
Concierge Attendant
DoubleTree by Hilton Perth Northbridge
Casual Opportunities
About Hilton:
Join Hilton and you'll have
more than just a job, you'll have an exciting career and be part of a community
who are passionate about hospitality! At our core, we are a business of
people serving people. DoubleTree by Hilton is an honoured member of Hilton’s
portfolio, and is united in Hilton’s mission to be the world’s most hospitable
company by positively impacting the lives of our guests, team members, owners,
and the communities in which work and live!
About the Role:
As a Concierge Attendant you will serve on the Guest Services Team to meet guest needs upon arrival and departure and to provide a comfortable stay for guests by accommodating requests for information and assistance throughout the hotel. A Concierge will complete the following tasks:
- Welcome guests on arrival and assist them during their stay
- Manage guest luggage
- Show guests to their rooms and explain the amenities and emergency procedures
- Receive and deliver mail and messages for the hotel and guests
- Maintain current information on all hotel services as well as external locations, attractions, and landmarks in the hotel vicinity
- Assist guests in regard making tour bookings and partner services
- Arrange taxi and courier services
- Support reception operations and other departments as required
- Project a warm and professional manner with an emphasis on hospitality and guest service
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous experience working within the hotel, leisure, customer service and/or retail sector
- Excellent personal presentation
- Confident communication skills and positive manner
- Energetic and enthusiastic
- Attentive to detail
- Ability to lift heavy objects
- Australian working rights not limited to less than twelve months
Our amazing team members are at the heart of what we do! As a DoubleTree by Hilton team member, you can expect to receive competitive hourly wages, a uniform and duty meals. You’ll also have access to our team member exclusive travel program, career planning and learning opportunities, and flexible working arrangements that support you in making space for what matters most.
