Intern, Sales – Group Department (6 months FTC)

Position Summary:

Learn how to follow up groups’ requests on the MICE, Corporate and Leisure markets. Help to increase the office’s conversion ratio.

What will it be like to work for Hilton Worldwide?

With thousands of hotels in 100 countries and territories, Hilton Worldwide offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. If you understand the importance of a proper welcome and know how to offer an exceptional hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Worldwide. Because it’s with Hilton Worldwide where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

What will I be doing?

The training period lasts 6 months from July 2016.

• Computer Skills:

- Optimize Outlook knowledge

- Creation and updates of existing Power Point presentation

- Database update and use of Excel to create statistics

• Sales actions & tasks:

1°) The trainee will be in charge of handling small group requests, from the client brief to contract signature: qualification of the request / research of the appropriate solution / dealing with internal & external customers / Follow up with both clients and hotels.

2°) The trainee will go through the negotiation process: present Hilton solutions to customers / overcome obstacle / try to find win/win solutions for both clients & hotels.

3°) The trainee aim will be to build long lasting relationship with regular customers’ to increase their loyalty but also to evaluate new potential clients.

4°) Various administrative tasks are part of the trainee’s job to assist the general organisation and set-up of the office

What are we looking for?

The ideal candidate must be a self-starter, well-organized, extremely detail-oriented and an assertive team player, willing to take ownership of responsibilities, and possess a high level of positive energy and drive.

• Excellent time management, organizational, coordination and communication (verbal and written) skills.

• Must be able to effectively communicate while employing diplomacy with high level executives within the organization on a global scale. Must be capable of handling multiple projects simultaneously with little supervision.

• Ability to manage multiple priorities. Completes assignments on time, or advises in advance of any delays.

• Computer Skills: Very high level in Word, Excel, PowerPoint.

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of The Hilton Market Place which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.