Events Coordinator
As an Events Coordinator, you will act as the liaison between the customer and the operational areas of the Hotel to plan and execute catered events and therefore must be able to perform the following tasks with the highest standards:
-
Sell to all existing accounts as well as develop new accounts, establish strong rapport with all clients and provide excellent services. Generate food and beverage revenue for groups and meetings by responding to customer inquiries within 4 hours as per brand standards.
- Handles negotiations with meeting planners and generate Banquet Event Orders based on agreed contractual terms. Prepare and process all require paperwork to include BEOs and all other related correspondences with clients.
- Support daily distribution of BEOs, reader boards and change logs.
- Effective and efficient delivery of services for group convention/events/meeting and ensure full compliance with signed group agreement.
- Maintain excellent working relationship from initial lead call through to post event follow-up. Maintain contact with all support departments, including banquets and functions room departments, until event conclusion.
- Conduct field visit, property discovery visits to promote facilities and services. This includes entertainment activities with client.
- Perform other duties and responsibilities as requested by Supervisor/Director
- Represent the catering department in the Small and Large Meeting Planner Survey
- Assist the Catering and Convention Sales Manager and Event Services Manager as needed
What are we looking for?
An Events Coordinator serving the Hilton brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
-
Ability to analyze and manage multiple tasks
- Ability to solve problems quickly and efficiently
- Excellent Communication Skills
- Excellent Interpersonal Relationships
- Customer Service Experience
- Organization and planning skills
- Good computer skills including Excel, PowerPoint and Word
- Proactive approach to meet deadlines and objectives
- Police Certificate of Good Character (Recent)
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
