Sales Manager
Responsible for the development of Groups market segment(s). Solicitation of new customer relationships and accounts while maintaining existing relationships with current accounts. Consistently striving to maximize revenue and promote relationships through effective negotiation of guest room and meeting space rentals, as well as food and beverage services.
What will I be doing?
As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Analysis local market trends and competitor activity to identify business leads
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Responsible for weekly active field work by representing the hotel through conducting group sales visits and other external sales presentations to prospective customers to solicit, explain, negotiate and close hotel sales.
Utilize discretion and authority to negotiate contracts and commit company with customers and establish agreements with vendors.
Write proposals and/or contracts to advise prospective groups clientele for group room rates, meeting space and/or banquet date, space and rate availability for group accommodations (10 > guest rooms) for moderately complex meetings.
Travel and engage in sales activities outside of the hotel/country to meet with and entertain customers and prospective customers, participate in tradeshows, and industry and community events to promote facilities, to make proposals, maintain contacts, and to close deals.
Attend weekly sales departmental meeting and other scheduled meetings to support business operations, e.g., tentative review, lost business review, group-pick up, intelligence analytical reports, reader board, etc.
Conduct discovery visits with potential customers - (guest rooms, meeting space and banquet facilities, as well as other hotel facilities in order to maintain competitive advantage that will drive conversion.
Daily visit to Compset in order to update reader board.
A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure and under own initiative
- Experience in a sales role with a proven track record to close a sale
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of local market
- Knowledge of hospitality
- Passion for sales and for achieving targets and objectives
- Degree-level qualification in a relevant field
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
